How often are tiers recalculated?

On the published schedule for the rolling window, not instantly after a trade.

Does holding a balance count?

No. The tier is set from your 30-day trading volume.

Do sub-accounts count toward the tier?

Where the program aggregates them, yes. The VIP page sets out which accounts are combined for the calculation.

VIP ProgramBeginner

How to Check Your VIP Tier and Fee Rates

See which VIP tier applies to your account, the fee rates it sets and how it is assessed.

5 min

4 steps

Your VIP tier is set from your trading volume over a rolling 30-day window, and it sets the maker and taker rates applied to your trades. The VIP page shows the tier your account is on now, and the Fees page publishes the full schedule. The tier follows how you already trade, so read it as a statement of your rates rather than a target.

Before you start

An account with trading history. New accounts start at the base tier.

Open VIP Information

Navigate to Profile > VIP or access it from the main menu. The VIP page shows your current tier and your 30-day trading volume.

Understand VIP Tiers

Each VIP tier is set by your 30-day trading volume, and each tier has its own maker and taker rates. The Fees page publishes the rates for every tier, generated from the live fee configuration.

Review Your Fee Rates

The VIP page lists the maker and taker rates your current tier sets for spot and futures trading. Whether an order pays the maker or the taker rate depends on whether it adds liquidity to the book or takes it.

Understand Tier Changes

Your volume is calculated over a rolling 30-day window, so the tier can change as older trades leave the window. A tier is held for a 7-day grace period after your volume falls below its threshold.

If something goes wrong

The tier dropped without your activity changing.: Tiers are assessed on a rolling window, so volume from the start of the period falls out of it as time passes.
Volume looks lower than your own count.: Not every product counts toward tier volume. The VIP page defines which do.
Your rates did not change immediately after your volume changed.: Tier changes apply from the next assessment, not after each trade. The VIP page shows the tier in effect now.

Frequently asked questions

How often are tiers recalculated?: On the published schedule for the rolling window, not instantly after a trade.
Does holding a balance count?: No. The tier is set from your 30-day trading volume.
Can I lose a tier?: Yes. A tier is held for a 7-day grace period after your volume falls below its threshold, and the lower tier applies after that.
Do sub-accounts count toward the tier?: Where the program aggregates them, yes. The VIP page sets out which accounts are combined for the calculation.