How to Manage Email Notification Settings
Customize which email notifications you receive from Midas for security, trading, and marketing communications.
Email carries the record. Sign-in notices, withdrawal confirmations and statements all arrive there, and they are the paper trail you will want if anything is ever disputed. Marketing is a separate category you can switch off entirely without touching any of that. The one setting worth checking today is that security email still reaches an address you actually read — an account whose notices go to an abandoned mailbox is one where a hostile sign-in produces a message nobody opens. Every genuine Midas email carries your anti-phishing code, which is what makes this channel trustworthy in the first place.
Before you start
- A current email address on the account — the one security notices go to.
Access Email Preferences
Navigate to Profile > Notification Preferences > Email. This section controls all email communications from Midas. Each category can be toggled independently.
Essential Security Emails
Security-related emails (login confirmations, withdrawal verifications, 2FA changes) are critical and always sent regardless of preferences. These cannot be disabled as they are fundamental to account security.
Configure Trading Emails
Choose whether to receive emails about your trades and filled orders. Deposit and withdrawal confirmations are always emailed. Margin calls and liquidation warnings are not sent by email; they reach you in the app, and by push if the mobile app is allowed to notify you.
Control Marketing Communications
Toggle marketing emails covering promotions, new features, educational content, and newsletters. You can unsubscribe from marketing emails at any time without affecting security or transactional communications.
If something goes wrong
- Security emails are not arriving.
- Check spam, then add the sender to your contacts. Every genuine Midas email carries your anti-phishing code, which is also how you spot the fakes.
- Marketing continues after unsubscribing.
- Transactional email is not marketing and keeps coming. If genuinely promotional mail persists, the preference did not save — set it again and confirm it sticks after a reload.
- Email arrives late or in batches.
- Provider-side filtering and greylisting delay delivery, which matters most for time-limited links. For anything time-sensitive, push is the more reliable channel.
Frequently asked questions
- Can I turn off all email?
- Security and transactional messages cannot be disabled. They are the record of what happened on the account.
- Is SMS available?
- Not at the moment. Notifications reach you in the app, by push and by email. Push is the faster channel for anything time-sensitive and cannot be intercepted by a SIM swap.
- How do I change the email address?
- From profile settings, with confirmation from both the old and new address, because it is also your login. Do it from a device you trust and expect it to be treated as security-sensitive.
- What should I do with an email I am unsure about?
- Check it for your anti-phishing code. If the code is missing, do not click anything in it — open the app directly and report the message.
- Does turning off marketing email change anything in the app?
- No. It stops the marketing email only, and what you see in the app stays the same.